1. What conveniences does the Ship Partner information system provide to passengers of the Queen Mary 2? What entertainment services could be made available to passengers through this digital network?
As stated in the article or the case study The Queen Mary 2 and Partner the conveniences offer by its information system provided to all the passengers of the ship are the following:
- An internet connection - the good thing offered by the ship to its passengers, they can check e-mails and surf all they want while they are in their rooms.
- A plastic-coded card- a very convenient way that the passengers has given the opportunity to purchase any items they want and pay it all using their accounts.
2.How does the Ship Partner information system assist ship managers with their duties and responsibilities?
By the use of plastic bar-code the ship partner information system manages their duties and responsibilities for the passengers. this help the ship managers, track the locations of the passengers that served as a security control for the managers so that they can track their costumers that is on board and so that they can detect any problems so that they can manage it. Another is, the ship manager can assist the passenger to track the purchases done through the plastic bar-code card.
3. How does the Ship Partner information system assist Cunard in competing in the travel industry? What other travel & leisure industries would benefit from a system like The Ship Partner?
As it is stated that Queen Mary 2 is the most expensive and largest ship many businessman would be very interested on how this ship looks like and what are it facilities looks like. The main advantage the ship have is its information system, because it creates specializes system to better serve cruise companies to track security, billing and other services.
4. Why is it important for the Ship Partner to have a backup system? How would a system wide failure affect the functioning of the ship?
It is important to have a back up system because it is so useful when their is a primary system failure. This said failure can affect any various operation of the ship because all of its process depends on the existence it information system. As a matter of fact, all the main functions and services of the ship is relies on its information system